FAQ

Membership FAQ

Account Questions:


Do I have an account?

Please contact The Registry if you do not know if you have an account. A Registry specialist can assist you.

Viewed: 1072 times • Created on: 4/22/2013 • Modified on 11/13/2018

How do I create an online account?

Step by step instructions coming soon.

Viewed: 758 times • Created on: 4/22/2013 • Modified on 1/11/2019

Why are items still pending on my account?

Any items listed as Pending have not yet been verified on your account. The Registry must receive supplemental documentation during a Membership Application to verify Pending items. 

Tiered level training cannot be verified by Registry staff. Tiered level training must be entered onto the member’s account by the trainer or training agency through a roster. Contact the trainer or training agency directly with your Individual Registry ID# if tiered level training is still listed as Pending on your Registry Account.

Viewed: 543 times • Created on: 4/22/2013 • Modified on 1/11/2019

Why can't I access my Registry reports?

Current Registry members can access the following documents and summaries on the Reports page in their account:

1. Registry Certificate of Achievement
2. Learning Record
3. Content Area Summary
4. Training List
5. Detailed Training List

If you are unable to access any of these Registry reports, your membership may be expired. If your membership is expired, you will need to renew your Registry membership to access these reports.

Viewed: 120 times • Created on: 11/13/2018 • Modified on 11/13/2018

How can I access my Learning Record?

The Learning Record is available electronically for all current members. You can access your Learning Record with the following steps:

      1. Log in to your Registry account.
          2. 
Click on the Reports page.
          3. 
Click on the Learning Record report to view, download, and/or print.

Current Registry Members also have access to the following reports:

  1. Content Area Summary - Shows the number of training hours taken in each Content Area
  2. Training List - Shows your complete training history, organized by training tier
  3. Detailed Training List - Shows your complete training history with training tier and Content Areas listed.

Please note: You may only access these reports if your Registry membership is current.

 

Viewed: 91 times • Created on: 11/8/2018 • Modified on 11/8/2018

Membership Application Questions:


How long will it take until my certificate is available?

Standard processing time for a Registry certificate is 5-7 weeks from the date that documentation is received in our office. When your application is processed, you will receive an email notification and will be able to log in to your Registry account to access your certificate.

View the current received date being processed.

Viewed: 1394 times • Created on: 4/24/2013 • Modified on 11/7/2018

I sent in all of my continuing education, why didn’t my level increase?

Tiered level continuing education may help members reach Career Levels 3, 4, and 5. Registered level continuing education is calculated as total hours only and does not increase levels (please see FAQ describing the difference between these types of training). To reach a Career Level 6 or higher, you will need to complete credit based early childhood training from an accredited institution of higher education.
View the Registry Career Level chart.

Viewed: 2431 times • Created on: 4/24/2013 • Modified on 4/1/2020

Can I send in my unofficial transcripts?

No.  The Registry requires official transcripts to verify degrees, credits, and/or CEUs. The Registry only accepts official transcripts from accredited colleges or universities. 

Official transcripts must be sent directly to The Registry in an unopened, originally sealed envelope or by secure email from the institution of higher education. 

Viewed: 708 times • Created on: 8/14/2017 • Modified on 12/26/2017

When is an application complete and when will it be processed?

Processing will begin when you have:

  • Mailed in all required documentation.
    Not sure what to mail in? Scroll down your Summary Tab to see a list of all required documents.
  • Paid via PayPal or Mailed payment.
    Want to pay now? Sign in to your account and click the PayPal Button.
Viewed: 1367 times • Created on: 10/7/2013 • Modified on 10/8/2013

Did you receive my materials?

To verify receipt of materials, a member can simply login to their Registry account for information. All accounts will list applicable received dates and also include valuable notes from Registry staff including items received in our office.

Viewed: 1142 times • Created on: 4/24/2013 • Modified on 4/24/2013

Registry Certificate of Achievement Questions:


How can I find my Registry Certificate of Achievement?

The Registry Certificate of Achievement is available electronically for all current members. You can view or download your certificate immediately after The Registry finishes processing your application. 

You can access your Registry Certificate of Achievement with the following steps:
          1. 
Log in to your Registry account.
          2. 
Click on the Reports page.
          3. 
Click on the Registry Certificate of Achievement report.

Viewed: 232 times • Created on: 7/14/2017 • Modified on 11/7/2018

I don’t understand the information that’s listed on my certificate.
  • Only registered/tiered training totals are listed on the certificate. The general continuing education hours are listed on the Learning Record that is available for printing on the summary page of your Registry member account.
  • Years of experience only reflect what is indicated to The Registry on the employment tab of the application. Only complete employment records are able to be included on your account.

View a sample Registry Certificate with explanation.

Viewed: 118 times • Created on: 4/15/2013 • Modified on 11/7/2018

Why are the years of experience listed on my certificate incorrect?

The years of experience reflected on the certificate are generated with the information on the membership account. Only complete employment records are used in the calculation. Members who feel there is an error on the experience listed on the certificate are encouraged to verify that the employment information on their account is correct and complete. 

If you would like to update your of the certificate after making updates to your employment record, mail your request along with a payment of $15.00 to The Registry office.

Viewed: 114 times • Created on: 7/19/2017 • Modified on 11/8/2018

Will my Registry Certificate of Achievement meet licensing requirements?

Yes. The electronic Registry Certificate of Achievement meets licensing requirement DCF 251.04(5)(a)5 regarding staff in a group center or school-age program and DCF 250.04 (5)(K) regarding staff in a family child care program. 

Your Registry Certificate of Achievement will list important information including your Registry Career Level, the regulated care positions you qualify for, your years of experience, and your training hours.

Viewed: 120 times • Created on: 7/19/2017 • Modified on 11/13/2018

Training and Education Questions:


What is the difference between tiered and registered training?

Registered training meets requirements for continuing education as defined by The Department of Children and Families. Registered training can be provided by any level of Registry Approved Trainer or an individual associated with a Training Sponsor Organization. Tiered training also provides content that meets the requirements for continuing education, but is offered by an approved Tier 1, Tier 2, or Tier 3 Trainer. Tiered training must be verified by the trainer who enters the training directly onto a member’s account through a roster of attendance.
Search for training on the Statewide Training Calendar.

Viewed: 1790 times • Created on: 4/24/2013 • Modified on 7/20/2016

How is credit-based training verified through The Registry?

All trainings from higher education must be verified by an official transcript before the credits or CEUs can be added to the member’s account. The Registry will only accept official transcripts from accredited colleges or universities. Official transcripts must be sent directly to The Registry in an unopened, originally sealed envelope or by secure email from the institution of higher education.

Credit-based trainings are searchable on our statewide training calendar.
Search for training on the Statewide Training Calendar.

Viewed: 1386 times • Created on: 4/24/2013 • Modified on 12/28/2017

What are related credits and degrees?

The Registry defines ‘related’ in the following way:

  • Related Degree
    A related degree is one titled Early Childhood Education, Elementary Education or Youth Development. A 4-year degree in any major that contains 36 related credits related to early childhood or elementary education is considered a related degree also.
  • Related Credits
    Credits must be directly related to the applicant's current position. Examples of this would be courses in early childhood for a Preschool Teacher; recreation, sports, and others for a School Age Group Leader/Teacher; or courses in finance, marketing, personnel, and others for an Administrator. Broad general education courses such as psychology, sociology, or humanities are not considered specific enough to be counted.

Viewed: 1210 times • Created on: 4/24/2013 • Modified on 7/2/2013

General Registry Questions:


I sent my transcripts years ago. Why do I have to re-send them?

In order to effectively manage member information, it is the policy of The Registry to purge documentation from accounts that have been inactive for five years or more.

In order to continue with the application process, The Registry requires your official transcripts. Official Transcripts must be sent directly to The Registry in an unopened, originally sealed envelope or by secure email from the institution of higher education.

We appreciate the opportunity to reevaluate transcripts to ensure that education is properly reflected on the Registry certificate in alignment with the latest licensing guidelines.

Viewed: 1399 times • Created on: 4/24/2013 • Modified on 12/28/2017

What should I do if I lost my entry level postcard(s)?

Reprints of postcards are available for a 15.00 fee per card. Individuals who no longer have their postcards can also apply for a Registry membership. Entry level coursework will then be verified on a Registry certificate through a list of regulated care positions the member is qualified for. The Registry certificate is accepted by licensing specialists the same way as the postcards.

Viewed: 1204 times • Created on: 4/24/2013 • Modified on 1/13/2015

What do the different statuses on my account mean?
  • Applied: The member has completed the application process and The Registry is waiting for supporting documentation to arrive in our office.
  • In Process: The Registry has received documentation for the membership application and Registry Specialists are in the process of reviewing the file.
  • Incomplete: The Registry is waiting for payment or specific documentation in order to complete the application. Registry Specialists reviewing the file will notify the member by letter and also add a note to the account to indicate the missing items.
  • Awaiting Print: The Registry has completed the membership application, and will be printing the certificate shortly.
  • Current: The membership application has been completed and the Registry Certificate has been printed. Individual memberships are current for 12 months from the date that the application is submitted.
  • Expired: The individual’s membership is no longer current. Individuals can renew their membership online through their membership account.
Viewed: 736 times • Created on: 4/24/2013 • Modified on 4/24/2013

What services does The Registry offer?

Career Level Certificate

There is a place for all childhood and school-age care and education professionals on The Registry. This includes family providers, employees in group centers, staff in support organizations, and others. If you are a licensed family provider, center director, administrator or teacher in a center, you are required to join by HFS 46.05(1)(g) of the Wisconsin Administrative code.
View The Registry Career Level chart.
View a sample Registry Certificate.

Registry Credentials

The Registry administers several credit-based, career-focused credentials which are offered by accredited colleges throughout the state. In addition to providing job specific training, credentials can help individuals advance on the Registry career levels.
More information on Registry Credentials.

Professional Development Approval System (PDAS)

PDAS helps The Registry meet its goal of ensuring that high quality professional development opportunities are available statewide. Through PDAS, trainers’ education and experience are assessed and validated by awarding a trainer type. Additionally, training has been reviewed for content and awarded a tier type.
More information on PDAS.

Program Profile for YoungStar Participation

The Registry Program Profile collects information that highlights program strengths and helps identify areas for quality improvement. All sites participating in YoungStar must complete a Program Profile. Create a free account today!
More information on Program Profile.

Viewed: 1508 times • Created on: 4/24/2013 • Modified on 5/3/2013

Why didn’t I qualify for certain positions?

The Registry follows the state licensing guidelines for position requirements as designated by The Department of Children and Families.
Visit the Department of Children and Families Licensing Rules.

Viewed: 189 times • Created on: 11/8/2018 • Modified on 11/8/2018